Gartner Research

Advance Your BPM Techniques to Deliver Greater Value

Published: 05 December 2014

ID: G00272058

Analyst(s): Janelle Hill


Traditional BPM techniques are no longer sufficiently effective to drive growth and value, especially in business operations where change is the "new normal." BPM practitioners should update their techniques to stay relevant.

Table Of Contents
  • Key Challenges



  • Shift to Using Value Network Analysis, Not Just Value Chain Analysis
  • Simulate and Model Business Scenarios and Interrelated Process Snippets, in Addition to Simple Workflows
  • Focus More on Discovering Policies and Less on Documenting Procedures
  • Use "Five Whys" to Uncover Assumptions, Hypotheses and Outdated Beliefs, and Also to Uncover the Essentials of Work

Gartner Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client

Learn how to access this content as a Gartner client.