Gartner Research

Critical Capabilities for Application Performance Monitoring Tools

Published: 10 December 2014

ID: G00262852

Analyst(s): Jonah Kowall, Will Cappelli


Leading APM toolsets and service offerings support all five functional dimensions; however, their risks and benefits vary by use case. IT leaders should select APM technologies based on their communities and the use cases that are most critical to their businesses now and in the foreseeable future.

Table Of Contents

What You Need to Know


  • Critical Capabilities Use-Case Graphics
  • Vendors
    • AppDynamics
    • AppNeta
    • BMC Software
    • CA Technologies
    • Compuware
    • HP
    • IBM
    • ManageEngine
    • Microsoft
    • New Relic
    • Riverbed Technology
    • SmartBear Software
  • Context
  • Product/Service Class Definition
  • Critical Capabilities Definition
    • Detecting Cloud Problems
    • Problem Isolation and Remediation
    • Measuring Infrastructure Comp./App.
    • Measuring the End-User Experience
    • Ad Hoc Analysis for Non-IT Uses
    • Native Mobile APM
    • Code-Level Visibility
  • Use Cases
    • Application Support
    • Application Development
    • IT Operations
    • Application Owner or Line of Business
    • DevOps Release
  • Vendors Added and Dropped
    • Added
    • Dropped

Inclusion Criteria

  • Critical Capabilities Rating

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