Gartner Research

Solution Path: Creating and Maintaining an Effective ECM Environment

Published: 08 December 2014

ID: G00270931

Analyst(s): Darin Stewart


This document defines a solution path that helps organizations establish a new enterprise content management solution or rationalize, consolidate and optimize an existing ECM environment.

Table Of Contents

Solution Path Diagram

What You Need to Know

Solution Path

  • 1. Assessment and Strategy
    • 1.1 Assess the Current State of the Content Environment
    • 1.2 Map the Current Environment
    • 1.3 Establish or Fortify ECM Governance
    • 1.4 Define Requirements for the ECM Environment and Program
    • 1.5 Optimize and Realign Current Processes and Tools
  • 2. Evaluation and Selection
    • 2.1 Evaluate Candidate Solutions and Vendors
    • 2.3 Determine Total Cost of Ownership for Each Candidate System
    • 2.3 Define Architecture
  • 3. Implementation and Deployment
    • 3.1 Develop Implementation and Roll Out Road Map
    • 3.2 Infrastructure Realignment
    • 3.3 Organizational Realignment
    • 3.4 Perform Ongoing Content Hygiene and Enhancement
    • 3.5 Migration
  • 4. Adoption and Maintenance
    • 4.1 Staged Rollout and Legacy System Decommissioning
    • 4.2 Decentralize Administration and Support
    • 4.3 Change Management

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