Gartner Research

Managing Your Career: Transitioning From IT Practitioner to IT Manager

Published: 11 December 2014

ID: G00268652

Analyst(s): Anne Elizabeth Robins


The promotion path for many IT professionals involves a change from full-time practitioner to manager. This transition requires the development of new skills, a change of perspective from self-responsibility to accountability for a team and new responsibility for broader organizational objectives.

Table Of Contents



  • Develop Key New Competencies
    • Business Proficiency
    • Work Planning and Estimation
    • Resource and Budget Management
    • Staff Management and Development
    • Corporate Communication
  • Leverage Technical Strengths
    • Technical Communication Skills
    • Problem Solving
    • Handling Complexity
    • Analytical Skills
  • Practice Soft Skills
    • Listening
    • Empathy
    • Persuasion
    • Motivation
    • Managing Uncertainty
  • Change Focus From the Individual to the Team
  • Make a Plan for Learning New Skills
  • Lead and Enable; Avoid Micromanaging
  • Communicate, Communicate, Communicate
  • Remember That There Is No "I" in "Team"


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