Published: 12 December 2014
ID: G00273083
Analyst(s): Bern Elliot , Megan Fernandez
Gartner expects Microsoft Lync, as a telephony solution, to continue its current rapid adoption over the next three years, making Microsoft a top-three global telephony provider by 2016. CSPs should be aware of the disruptions Lync will pose to the telephony market landscape.
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