Gartner Research

Report Highlight for Market Trends: Microsoft Lync (Skype for Business) — Enterprise Telephony Acceptance and Adoption Projections

Published: 12 December 2014

ID: G00273083

Analyst(s): Bern Elliot, Megan Fernandez


Gartner expects Microsoft Lync, as a telephony solution, to continue its current rapid adoption over the next three years, making Microsoft a top-three global telephony provider by 2016. CSPs should be aware of the disruptions Lync will pose to the telephony market landscape.

Table Of Contents

List of Figures


Report Highlight

Gartner Recommended Reading

©2020 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.