Gartner Research

Leading Offshore Services Locations in the Americas, 2015: Capabilities Mature, but IP Protection and Security Remain a Concern

Published: 18 December 2014

ID: G00269470

Analyst(s): Allie Young, Daniel Barros , Helen Huntley, Frances Karamouzis , William Maurer


Selecting the right location for a global delivery model is a key success factor for your sourcing strategy. Sourcing executives can use this assessment to choose the locations that best meet their requirements for captive or outsourced IT and business process services.

Table Of Contents


  • Regional Trends
    • Demand-Side Trends
    • Supply-Side Trends
    • Other Key Regional Factors to Consider
  • Leading Offshore Outsourcing Locations in the Americas, 2015
  • Americas Offshore Outsourcing Location Ratings
  • Tier 1 Emerging-Market Locations
    • Argentina
    • Brazil
    • Colombia
    • Costa Rica
    • Mexico
  • Leading Developed-Market Locations
    • Canada
  • Tier 2 Emerging-Market Locations
    • Chile
    • Guatemala
    • Uruguay
  • Other Notable Locations

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