Gartner Research

Vendor Rating: HP

Published: 18 December 2014

ID: G00271166

Analyst(s): Thomas Murphy , Will Cappelli, Joseph Neapolitan, Ken Weilerstein, Sheila Childs, Andrew Butler, Mark Fabbi , Andrew Neff , Donna Scott , Neil MacDonald , Lydia Leong , Jennifer S. Beck, Leslie Fiering, Roger W. Cox , Martin Reynolds , George J. Weiss, Tiffani Bova, Rob Addy , Bryan Britz


HP is in Year 3 of a five-year turnaround. While HP has stabilized, with some bright spots, it has not returned to sustained growth. In October 2014, HP stated plans to separate at the end of FY15, but the separation does little for customers, growth or shortcomings in cloud, mobility and SaaS.

Table Of Contents

Overall Rating

What You Need to Know

Vendor Rating

  • Analyst Comments
  • Corporate Viability
    • Strategy: Caution
    • Financial: Promising
    • Marketing: Promising
    • Organization: Promising
  • Market Offerings
    • PCs, Notebooks and Tablets: Positive
    • x86 Servers: Strong Positive
    • Integrated Systems: Positive
    • Printing: Strong Positive
    • Storage: Positive
    • Networking: Positive
    • Cloud Infrastructure Service Solutions: Caution
    • Infrastructure Management Software: Promising
    • Cloud Management Platform: Promising
    • Application Life Cycle Management: Positive
    • Big Data Management: Promising
    • Information Security: Promising
    • Infrastructure Outsourcing: Positive
    • Business Process Outsourcing: Promising
    • Application Outsourcing: Positive
    • Consulting, Development and Integration Services: Promising
    • Technology/Methodology: Promising
    • Pricing Structure: Positive
  • Customer Service/Support
    • Direct Sales: Promising
    • Channels: Positive
    • Hardware and Software Support Services: Positive

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