Gartner Research

Technology Overview for PaaS Messaging and Communications Services to Digitalize Your Business

Published: 22 December 2014

ID: G00271010

Analyst(s): Daniel O'Connell


PaaS providers offer platforms to enable messaging and communications services that are low-risk, and low-cost tools to make businesses agile and efficient. Basic internal usage deployments can be deployed within a week, while B2B and B2C offerings take more time to coordinate across businesses.

Table Of Contents

What You Need to Know


  • Technology Description
  • Uses
    • Additional Use Cases
  • Benefits and Risks
  • Selection Guidelines
  • Price Model

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