Gartner Research

Agenda Overview for Communications Service Provider Strategy and Business Performance, 2015

Published: 02 January 2015

ID: G00270672

Analyst(s): Bertrand Bidaud, Gyanee Dewnarain


In 2015, Gartner will analyze the competitive dynamics and market discontinuities affecting CSPs' business. We will focus on the strategies for profitable revenue growth in digital services, as well as the opportunities and best practices for business diversification.

Table Of Contents


Key Issues

  • What are the key market trends and competitive dynamics impacting CSPs' business?
  • How can CSPs optimize their costs and build sustainable differentiation and competitive advantage?
  • Where are the best opportunities for CSPs to pursue profitable revenue growth in digital services?
  • What organizational, implementation and business models are required for CSPs to compete successfully in digital services?

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