Gartner Research

Agenda Overview for Energy and Utilities, 2015

Published: 05 January 2015

ID: G00270690

Analyst(s): Chet Geschickter


Gartner utilities research for 2015 will provide CIOs and IT leaders with advice on using digital technology to improve workforce effectiveness, support increased customer engagement — including the rise of the prosumer — and address growth of intermittent distributed renewable energy.

Table Of Contents


Key Issues

  • Energy Provisioning Transformation
    • How can technologies enable smart grid transformation?
    • How do I architect the application portfolio for the utility of the future?
  • Digital Customer Engagement
    • How are energy customer preferences and behaviors changing?
    • How do I use digital channels to address the needs of the emerging energy prosumer?
  • Digital Workforce Enablement
    • How do I leverage digital technologies to improve workforce productivity?
    • How can digital technologies boost contextual awareness in our workforce?

Related Priorities

Gartner Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.