Gartner Research

Navigate Salesforce Pricing and Packaging to Optimize and Effectively Budget Cost

Published: 05 January 2015

ID: G00271619

Analyst(s): Alexa Bona , Michael Maoz , Robert P. Desisto

Summary

Salesforce has multiple editions and options for its Service, Sales, and Force.com subscription offerings. Making uninformed choices can lead to significant unbudgeted costs. Here, we provide guidance for buyers to evaluate and determine the most appropriate options.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Become Familiar With Salesforce Application and Platform Service-Line Capabilities
  • Evaluate Functional Capabilities for Each Salesforce Edition
    • Force.com
    • Sales Cloud
    • Service Cloud
  • Select Add-Ons — Premier Service, Sandboxes and So On
  • Evaluate the Edition Capacity Limits Against Your Environment Needs

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