Gartner Research

Evaluation Criteria for Enterprise Mobility Management Suites

Published: 14 January 2015

ID: G00271129

Analyst(s): Michael Disabato , Jim Berenbaum , Paul DeBeasi

Summary

Enterprise mobility management suites provide multiplatform mobile device management, which results in lower risk and lower cost of ownership. EMM products are evolving to support app, security, policy, device and service management. This report will help mobility managers evaluate EMM suites.

Table Of Contents

Evaluation Criteria

  • Baseline Criteria
  • Mobile Device Management
    • Required
    • Preferred
    • Optional
  • Mobile App Management
    • Required
    • Preferred
    • Optional
  • Security Management
    • Required
    • Preferred
    • Optional
  • Identity Management
    • Required
    • Preferred
    • Optional
  • Mobile Content Management
    • Required
    • Preferred
    • Optional
  • System Integration
    • Required
    • Preferred
    • Optional
  • End-User Experience
    • Required
    • Preferred
    • Optional
  • Service Desk Experience
    • Required
    • Preferred
    • Optional
  • Audit and Management Reporting
    • Required
    • Preferred
    • Optional
  • Vendor Licensing and Support
    • Required
    • Preferred
    • Optional

Using the Criteria Toolkit

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