Gartner Research

CIOs Must Reappraise the Role of Chief Strategy Officers

Published: 14 January 2015

ID: G00250369

Analyst(s): Mark Raskino


Chief strategy officer is a chameleon role. CIOs who misread its relevance to their work could be making a big mistake in the digital era.

Table Of Contents
  • Impacts


Impacts and Recommendations

  • The inclusion of a CSO can complicate and confuse power relationships in the C-suite
    • Don't treat the CSO as external this time
    • Build a power map to analyze your CSO
  • The role variability and relatively short tenure of CSOs can be deceptive
    • Decide what type of CSO you have
    • Assess the real clout the person has
    • Assess the digital agenda impact the role will have
  • CSOs increasingly affect the IT and digital business agenda; some are acting as CDOs
    • Partner with CSOs behaving as CDOs
    • Influence traditional, high-power CSOs
    • Tolerate and learn from low-power CSOs

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