Gartner Research

Microsoft Lync (Skype for Business): What Do Adoption Trends Mean for Your Organization?

Published: 20 January 2015

ID: G00260824

Analyst(s): Bern Elliot , Megan Fernandez

Summary

Gartner expects Microsoft Lync, as a telephony solution, to continue its rapid adoption rate, earning Microsoft a coveted top-three position as a global telephony provider by 2016. With insight into Lync telephony and usage trends IT planners can evaluate how to integrate Lync in future initiatives.

Table Of Contents

Analysis

  • Lync Traction Growing
  • Lync Voice Usage Varies
  • Lync Voice Technology Challenges
  • Lync Voice Costs

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