Gartner Research

Market Trends: SAP Service Provider Opportunities in a Postmodern ERP World

Published: 26 January 2015

ID: G00270342

Analyst(s): Chris Pang , Susan Tan


Helping clients transform their SAP environment to achieve agility, optimize cost and support digital initiatives is a key opportunity. Practice leaders, marketing managers and market intelligence staff in service firms can use this research to identify areas of opportunity and differentiation.

Table Of Contents


Market Trend

  • Shift to Postmodern ERP
  • Consolidation and Renovation Prepare IT Environment for Digital Businesses
  • Clients Embrace New Products and Delivery Models — If There Is a Business Case
    • Hana
    • Cloud
  • Service Growth Will Come From Helping Clients Expand Their SAP Footprint
  • Multiple Streams of Service Revenue and Business Models
  • Acquisitions Galore
  • Buyer Trend
    • Wanted: Smaller, Faster, Outcome-Focused Delivery
    • Selection Criteria: Buyers Look for a Combination of Competencies, Including Technical Skills, Business Skills, Experience and Cost

Contrarian View

  • Adverse Macroeconomic Effects Could Deter Investments and Derail Opportunities

Vendors to Watch

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