Gartner Research

How to Evaluate Google Apps for Work Versus Microsoft Office 365

Published: 28 January 2015

ID: G00271373

Analyst(s): Jeffrey Mann , Achint Aggarwal

Summary

Many organizations evaluating Google Apps for Work and Microsoft Office 365 have difficulty developing comparison criteria. Here, we present a model for IT leaders comparing these two cloud office systems.

Table Of Contents

Analysis

  • Introduction
  • Creating an Evaluation Model
  • Suggested Evaluation Criteria
    • Economics
    • Appetite for Change
    • Hybrid Services
    • Fit for Purpose
    • Mobility
    • Third-Party Resources
    • Stack Commitment
    • Transparency and Reporting
    • Regulatory Compliance
    • Contracting and Licensing
    • Data Location
    • Administrative Burden
  • Areas of Commonality
    • Vendor Commitment
    • Change Management
    • Support
    • Service-Level Agreements
    • Reliability
    • Directory Integration/Single Sign-On
    • Security
    • Data Migration
  • Conclusion

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