Gartner Research

Explore a Solution Delivery Perspective for the IT Power Shift

Published: 28 January 2015

ID: G00271934

Analyst(s): Chris Howard


Consumerization, democratization and externalization of IT will shift the balance of power within organizations of all types and sizes. Patterns and practices are available for application leaders that will enable new styles of solution delivery while keeping IT engaged at the appropriate level.

Table Of Contents
  • Key Challenges


  • What Is Causing the IT Power Shift?
    • Heuristics and Breakdown
    • Characteristics of the Digital Business Era
    • The Nature of the Crowd
    • The IT Diaspora


  • Use Solution Delivery Techniques to Support the IT Power Shift
    • Service-Oriented Architecture (SOA) and Software-Defined Application Services (SDAS)
    • APIs
    • Platform as a Service (PaaS)
    • Integration and Process Management
    • Agile Techniques
    • Bimodal IT
  • Examine the IT-Business Relationship Beyond Applications
  • Conclusion

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