Gartner Research

Refresh Authentication Choices to Improve Mobile Workforce Remote Access

Published: 28 January 2015

ID: G00272150

Analyst(s): John Girard, Anmol Singh


Authenticating users on a variety of endpoints should provide the right balance of user experience, security and workforce productivity. CISOs and IAM leaders need to keep pace with new methods of remote access for the mobile workforce in a constantly changing work environment.

Table Of Contents
  • Impacts


Impacts and Recommendations

  • Digital business is driving the need for security and IAM leaders to extend enterprise support on a variety of endpoint devices, making many traditional authentication methods used for workforce remote access inadequate
  • As adoption of SaaS increases, traditional authentication methods become unsuitable to access hybrid IT environments remotely, and security leaders cannot rely on an equivalent level of authentication for a SaaS provider
  • The consumerization of the workforce is creating cost and technology challenges for IAM and security leaders, who must support the resulting change in user access behavior

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