Gartner Research

Getting Ready for the Next-Generation Workforce and the Impacts of the Freelance Economy

Published: 28 January 2015

ID: G00273874

Analyst(s): Deborah Wilson , Yvette Cameron


The rise in the use of freelance workers will place new demands on HR and procurement leaders to strategically manage and govern the next-generation workforce. CHROs and procurement leaders can use this research to anticipate new demands and better leverage this source of talent.

Table Of Contents
  • Impacts


Impacts and Recommendations

  • New freelance marketplaces will emerge and existing ones will expand, giving HR and procurement leaders new sources for talent
  • Market momentum will force VMS vendors to develop next-generation solutions that complement and support freelance marketplaces
  • As use of contingent workers grows, enterprises must ensure effective governance, risk and compliance strategies
  • New talent sourcing strategies highlight the imperative for HR and procurement leaders to manage work across VMS and HCM technologies
    • Source Talent
    • Acquire, Onboard and Train Talent
    • Manage Time Tracking, Project Billing and Payments
    • Provide Performance Feedback
    • Ensure Ongoing Communication and Engagement
    • Manage Post-Project/Post-Job Engagement

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