Gartner Research

Business Drivers of Technology Decisions for Healthcare Payers, 2015

Published: 29 January 2015

ID: G00270548

Analyst(s): Robert H. Booz


The initial frantic push to meet the requirements of the U.S. Affordable Care Act has subsided into repeatable, although detailed, compliance activities. Healthcare payer CIOs should execute on the strategic realignment started in 2014 to address deferred projects and invest in new opportunities.

Table Of Contents


  • Introduction
  • Business Drivers
    • Driver No. 1: Changing Role of the Consumer
    • Driver No. 2: Competing in the New Healthcare Environment
    • Driver No. 3: Searching for Growth and Value
    • Driver No. 4: Seeking Administrative Excellence
    • Driver No. 5: Shifting Regulatory Requirements
  • Recommendations

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