Gartner Research

Emerging Services: Contract Life Cycle Management Business Process Outsourcing

Published: 30 January 2015

ID: G00271478

Analyst(s): Cathy Tornbohm , Nigel Montgomery


Product and strategy managers at BPO providers should leverage global CxOs' burgeoning interest in organizationwide CLM through the development of enterprise CLM BPO services. We highlight the opportunities that are driving the need for increased CLM BPO focus.

Table Of Contents


  • CLM BPO Service Description
  • CLM BPO Service Adoption Drivers
  • CLM BPO Service Adoption Inhibitors
  • Service Impacts
    • Who Will Be Affected?
    • Actions to Take Now
    • Actions to Take This Year and Next

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