Gartner Research

2015 CIO Agenda: A Higher Education Perspective

Published: 30 January 2015

ID: G00272480

Analyst(s): Jan-Martin Lowendahl , Amos Auringer, Anna Maria Nenna, Terri-Lynn Thayer


The 2015 Gartner CIO Survey centers on understanding the priorities and progress toward digital business and digital education. This research analyzes the responses from higher education CIOs, and compares them it with priorities of CIO respondents globally.

Table Of Contents


  • Introduction: The Digital Opportunity — Entering the Age of Digitalization
  • Flipping People Leadership
    • Who Should Have the Digital Leadership?
    • Recommendation: Make Digital Leadership a Team Sport
    • Recommendation: Visualize the Vision to Ensure Participation and Execution
    • Recommendation: Find More Time for Building and Maintaining the Long-Term Vision
  • Flipping Value Leadership
    • How to Communicate Value and Performance of IT
    • Recommendation: Apply a Service Portfolio Approach to Be Able to Focus on the Value of IT in Business Language Rather Than IT Language
    • Recommendation: Understand the Difference Between Project Goals and Outcome-Based Goals
    • Recommendation: Establish Benefit Realization Criteria and Follow-Up Activities as a Part of a Project
  • Flipping Information Technology Leadership
    • What Are the 2015 Higher Education CIO Technology Priorities?
    • Recommendation: If Your Institution Doesn't Have a Digital Marketing Strategy or Initiative, Make This a Priority in 2015
    • Recommendation: Focus on Analytics, Especially Embedded Analytics and Find Out When Your Vendors Will Provide Viable Solutions
    • Recommendation: Develop a More Entrepreneurial IT Organization With a Visionary Leadership Style to Go With It
  • Context: Survey Demographics, Reporting Line and Budget Trend 2014-2015

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