Gartner Research

2014 BCM Survey Provides Program Posture and Maturity Improvement Actions for BCM Leaders in 2015

Published: 30 January 2015

ID: G00262240

Analyst(s): Roberta Witty , John Morency


Program scope and organization are the most mature components of BCM programs. The transition to IT service continuity is growing, but measuring program effectiveness is very low. BCM leaders' planned increases in spending and staffing should spur sizable improvements.

Table Of Contents

Survey Objective

Data Insights

  • Overall BCM Program Status
    • BCM Program Maturity
    • BCM Program Component Reporting Responsibilities
    • Organizations' Planned-for Longest Outage Time Frame
    • Use of Software Tools to Monitor and Manage the BCM Program
  • Measuring the Effectiveness of, and Communicating About, the BCM Program
    • Measuring the Effectiveness of the BCM Program
    • Communicating About the BCM Program
    • IT Disaster Recovery Plan Testing/Exercising
  • RTOs, RPOs and Recovery Automation
    • Recovery Time Objectives
    • Recovery Point Objectives
  • BCM Program Financial and Staffing Investment
    • Program Financial Investment
    • Program Staffing
  • Methodology

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