Gartner Research

Demonstrate Control Over User Access With IAM Effectiveness Metrics

Published: 05 February 2015

ID: G00263751

Analyst(s): Brian Iverson


IAM leaders cannot assume that governance and control objectives are being taken care of by IAM technologies. Use metrics derived from examples in this research to measure the effectiveness of account management, drive governance objectives and substantiate control over legacy account repositories.

Table Of Contents
  • Key Challenges



  • Establish Sound Management Practices for Accounts and Entitlements
  • Develop Targeted Effectiveness Metrics for Key Processes
    • Identity Life Cycle
    • Account Ownership
    • Entitlements Assignment
    • Privileged Account Management
  • Use Analytics Capabilities of IGA Products and Augment When Necessary
  • Close the Gaps Between Auditors and the Metrics Being Monitored

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