Gartner Research

Four Account Management Practices That IGA Implementations Must Get Right

Published: 05 February 2015

ID: G00271911

Analyst(s): Brian Iverson, Felix Gaehtgens


Many IAM programs fail to address fundamental issues with control over account access, even after implementing IGA tools. IAM leaders should focus on four key practices to enforce effective control over accounts and entitlements managed in discrete account repositories.

Table Of Contents
  • Key Challenges



  • Focus Identity Life Cycle Processes on Relationships With the Organization
    • Model Identities' Organizational Relationships as Roles Tied to Identity Life Cycles
    • Identity Life Cycles Should Protect the Integrity of Assigned Relationship Roles
  • Assign Ownership of Accounts From Managed Systems to Specific People
    • Use Reconciliation to Identify Account Exceptions and Entitlement Discrepancies
  • Shift the Balance Toward Policy-Based Assignment for Entitlements
  • Use Privileged Account Management Techniques and Tools for System, Operational and Sponsored Accounts

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