Gartner Research

HCM System Implementations Demand Organizational Change Management

Published: 05 February 2015

ID: G00274649

Analyst(s): Pat Phelan, Helen Poitevin , Carol Hardcastle


As the pace of change in businesses increases, the HR function needs to support accelerated organizational change and transformation. HR IT leaders must work with HR to ensure organizational change practices are a fundamental part of HCM technology selection and rollout.

Table Of Contents
  • Key Challenges



  • Ensure That Organizational Change Management Is a Critical Element in Transformative HCM Projects
    • Increasing Transactional Efficiency Through Automation
    • Implementing Innovative Technologies and New Ways of Working
  • Invest in Ongoing Organizational Change Practices to Leverage New Functionality That Is Delivered Much Faster Within SaaS HCM Technology Offerings
  • Work With Organizational Change Experts Who Can Help Select the Best Tactics for More Successful Transformation Efforts

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