Gartner Research

Choose IT Operations Management Tools Based on Your Requirements

Published: 05 February 2015

ID: G00272153

Analyst(s): Jeffrey Brooks, Ronni Rosenstein


I&O leaders should view ITOM products as minisuites, and consolidate buying to three distinct areas.

Table Of Contents
  • Key Challenges



  • Create a Specific List of Required Functionality
  • Define the Problem to Be Solved and Invest in the Appropriate ITOM Tools
  • Match Vendors' Product Road Maps Against Their R&D and Sales Investments

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