Gartner Research

Four Principles to Drive Successful Supply Chain Organization Design

Published: 10 February 2015

ID: G00272464

Analyst(s): Ken Chadwick


Successful organization design is more than drawing organization charts — it involves designing an environment and infrastructure that enable staff to achieve defined outcomes. This research outlines four design principles that supply chain leaders must consider as they redesign their organizations.

Table Of Contents
  • Key Challenges



  • Assess the Context of the Business, and Synchronize Supply Chain Organizational Structure With Commercial, Strategic, Cultural and Operational Realities
    • Commercial Context
    • Strategic Context
    • Cultural Context
    • Operational Context
  • Determine the Governing Structure That Fits the Business
    • Platforms
    • Supply Chain Strategy
    • Decision Framing
    • Incentives
  • Build an Infrastructure That Looks Beyond Reporting Relationships and Includes Process, Technology and Metrics as Core Supporting Elements
    • Organization Structure
    • Process
    • Technology
    • Metrics
  • Design a Talent Strategy That Aligns With the Requirements of the Supply Chain Organization, Finding New Staff and Developing Current Staff to Drive Practices and Mindsets

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