Gartner Research

Toolkit for the First 100 Days as an Outsourcing Leader

Published: 11 February 2015

ID: G00271582

Analyst(s): Gilbert van der Heiden , Ruby Jivan , Ian Marriott

Summary

Managing IT services from multiple internal and external sources requires competency in 10 key areas. Outsourcing leaders can use this Toolkit, based on a RASCI matrix, to understand their role, responsibilities and achievement requirements over the first 100 days.

Table Of Contents

When to Use

Downloadable Attachments

Gartner Recommended Reading

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