Gartner Research

Identifying Digital Opportunities to Develop a Digital Strategy and Transform China Pacific Insurance Company

Published: 11 February 2015

ID: G00273152

Analyst(s): Owen Chen , Jeffrey Cole, Partha Iyengar


China Pacific Insurance identified four digital opportunities that underlie the four components of its six-year digital strategy. Now beginning his fourth year, Gu Xiaofeng, deputy IT director and general manager of the IT center, discusses their progress and future goals.

Table Of Contents


  • Identify Digital Opportunities to Develop a Digital Strategy
  • Leading the Insurance Industry With a Seven-Step Mobile Poem
  • Satisfying Customers With Consistent Experiences
  • Investigating Digital Opportunities to Complete the Digital Strategy

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