Gartner Research

Organizations Must Sequentially Implement the Four Phases of ITOA to Maximize Investment

Published: 18 February 2015

ID: G00271430

Analyst(s): Will Cappelli

Summary

IT operations analytics provide a valuable set of advanced technologies, but it is imperative that IT operations leaders implement functionality in four phases. This research outlines how organizations can effectively execute each phase to extract maximum value from their ITOA investments.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Implement ITOA Functionality in Four Phases, Beginning With Data Ingestion, Storage and Access, and Moving to Visualization and Aggregation
  • Seek Competence in the Use of Machine Learning Capabilities Only After You Have Mastered the First Two Phases of ITOA
  • Aggressively Explore True Causal Path Detection Once You Have Mastered the Use of Multivariable Probability Distributions

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