Gartner Research

Organizations Must Sequentially Implement the Four Phases of ITOA to Maximize Investment

Published: 18 February 2015

ID: G00271430

Analyst(s): Will Cappelli


IT operations analytics provide a valuable set of advanced technologies, but it is imperative that IT operations leaders implement functionality in four phases. This research outlines how organizations can effectively execute each phase to extract maximum value from their ITOA investments.

Table Of Contents
  • Key Challenges



  • Implement ITOA Functionality in Four Phases, Beginning With Data Ingestion, Storage and Access, and Moving to Visualization and Aggregation
  • Seek Competence in the Use of Machine Learning Capabilities Only After You Have Mastered the First Two Phases of ITOA
  • Aggressively Explore True Causal Path Detection Once You Have Mastered the Use of Multivariable Probability Distributions

Gartner Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client

Learn how to access this content as a Gartner client.