Gartner Research

Business Outcomes, Differentiation and Performance Drive Bimodal Adaptive Sourcing Decisions

Published: 24 February 2015

ID: G00272645

Analyst(s): Claudio Da Rold


CEOs focused on digital innovation have new, fast requirements for IT sourcing. Sourcing executives must align their strategies with a layered architecture to deliver business outcomes through key capabilities, new delivery models and technologies.

Table Of Contents
  • Key Challenges



  • Innovate: Identify Your Organization's Investments in Digital Business Innovation and Provide the Required Capabilities Through New Sourcing Approaches Based on Bimodal IT, Multisourcing, Crowdsourcing and Partnering
  • Differentiate: Align Sourcing Decisions With Business Processes and Optimal Sourcing Engagements by Separating Differentiating Capabilities That Drive Competitive Advantage From Commodity Capabilities
  • Run: Modernize Your Traditional IT Sourcing Strategy by Acting as an Internal IT Broker and Sourcing Integrator to Incorporate Industrialized Processes

Case Study

  • Assa Abloy: Using the Power of Partnerships to Differentiate With Digital Identity Management

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