Gartner Research

How to Address Bias When Evaluating Application Portfolios

Published: 25 February 2015

ID: G00271787

Analyst(s): Matthew Hotle , Jim Duggan, Bill Swanton


Application leaders trying to evaluate their application portfolios with an eye toward reducing redundant functionality may find that evaluations of the applications by those who use and support them may be biased. To make comparisons valid, find a way to expose the facts.

Table Of Contents
  • Key Challenges



  • Use a Facilitator Not Involved With the Applications to Elicit Information
  • Use Other Data to Check If Scoring Is Consistent
  • Make the Scoring Process Iterative

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