Gartner Research

Favor Tactics Over Strategy When Planning a Health Information Exchange

Published: 02 March 2015

ID: G00266752

Analyst(s): Barry Runyon , Zafar Chaudry, M.D.


Health information exchanges represent an essential tool for improving patient outcomes, reducing medical errors and increasing efficiency, but many projects fail because HIEs are overstrategized. We provide guidance to help healthcare provider CIOs create exchanges that deliver real-world benefits.

Table Of Contents
  • Key Challenges



  • Focus on Creating a Core Strategy With Key Stakeholders That Can Be Operationalized Quickly, but Avoid Overplanning It
  • Architect a Self-Contained Pilot That Focuses on a Defined Clinical Use Case
  • Ensure That Analytic Requirements Are Defined and Built in From the Outset of the HIE Project

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