Published: 06 March 2015
Analyst(s): Grigory Betskov , Monica Zlotogorski , King-Yew Foong , Neil Osmond , Eric Goodness , Akshay K. Sharma
The third era of enterprise IT (digitalization of business) and the wave of Generation Z consumers will make "business as usual" untenable for CSPs. Gartner identifies five essential activities to help CSP business leaders concentrate their efforts on seizing opportunities and addressing threats.
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