Gartner Research

Effective Communications for Supply Chain Leaders: How to Develop a Communications Plan

Published: 06 March 2015

ID: G00275246

Analyst(s): Pam Fitzpatrick

Summary

Effective communications inspire action and commitment that drives better business outcomes. In this portion of our series on critical communications skills, we give chief supply chain officers, heads of supply chain strategy and functional leaders a process for planning to communicate with impact.

Table Of Contents
  • Key Challenges

Introduction

  • When to Develop a Communications Plan

Analysis

  • Follow These Steps to Develop a Communications Plan
    • Purpose
    • Communicator
    • Stakeholders
    • Messages
    • Delivery Method
    • Delivery Frequency
    • Feedback
    • Measures of Success
    • Timing
  • Assemble the Components Into a Plan Document

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