Gartner Research

The CIO Survival Guide: Your Role in a World of Increasingly Smart Machines

Published: 10 March 2015

ID: G00275974

Analyst(s): Jackie Fenn


With machine capabilities overlapping more and more traditionally human capabilities, the roles of machines and human workers will shift. New hybrid organizational and business models will be needed, along with a wider range of CIO leadership skills.

Table Of Contents
  • Key Question
  • Opportunities and Challenges)
  • How This Report Will Help


  • Acknowledgments

Executive Summary

  • The next wave of game-changing digital disruption has arrived
  • How to design your hybrid business
  • Hybrid business will demand “renaissance technology leadership”

The next wave of game-changing digital disruption has arrived

  • Six transformative technology capabilities are progressing faster than you think
  • Smart-machine capabilities are accelerating disruption in every industry
  • Welcome to hybrid business — combining machine automation and human augmentation

How to design your hybrid business

  • Business model and organizational design will be based on ecosystems of interactors
  • Case Study: Insight on ecosystems from Tim Chang of U.S. venture capital firm Mayfield
  • Interactors will operate through goals, constraints and tuning
  • Case Study: Mahesh Kalva of Lockheed Martin Health & Life Sciences targets public-sector benefits
  • Case Study: Red Ant’s journey with cognitive technology
  • Getting started with hybrid business

Hybrid business will demand “renaissance technology leadership”

  • How to become a “renaissance technology leader”
  • Champion and engage in continuous and diverse learning
  • Case Study: Haden Land of Lockheed Martin champions the art of innovation
  • Set bold and imaginative goals
  • Case Study: Sreelakshmi Kolli of Align Technology sets a clear focus on technology
  • Drive relentless experimentation and innovation
  • Case Study: Paul Clarke of Ocado Technology leads the way to innovation
  • Conclusion

Appendix: Sampling of Emergent Vendor Offerings

Further Reading

  • Related content
  • Gartner Executive Programs reports
  • Core research
  • Book
  • Articles

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