Gartner Research

Design Your IAM Program to Be Collegial, Simple and Bimodal

Published: 10 March 2015

ID: G00274696

Analyst(s): Steve Krapes


An IAM program has unique business and management needs with distinct personnel roles that depend on outside resources and cohesive internal teams. Gartner's 2014 IAM Summit explored the interplay of these roles, and charted trends for IAM leaders to attain simplicity and bimodal IAM.

Table Of Contents
  • Impacts


Impacts and Recommendations

  • Tension among different roles such as IAM leaders, third-party consultants, implementers and IAM vendors diminishes the value of IAM programs and will drive IAM leaders to seek more collegial approaches
  • The excessive rate of failure of highly customized IAM tool deployments is forcing IAM leaders to embrace simplicity by adopting ease-of-use and time-to-value features in vendor offerings
    • Business Process Re-engineering Is Sorely Needed
    • Vendors Have Adapted
  • Digital business trends will require IAM leaders to adopt bimodal IT practices

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