Gartner Research

Las Vegas Uses Dynamic Stakeholder Communication to Confront Uncertainty and Drive Transformation

Published: 12 March 2015

ID: G00271930

Analyst(s): Patrick Meehan, Kurt Potter


When the City of Las Vegas faced economic recession, the CIO and City Manager enabled a successful digital business transformation to restore financial health. CIOs who collaborate with their business counterparts can deliver value and IT agility while balancing risk and uncertainty.

Table Of Contents


  • Global Recession Drove CIO to Rethink IT Service Delivery
  • City Officials Re-evaluate Risk and Uncertainty to Grasp Digital Business
  • City Needs Drove Key IT Changes
  • Advising Other CIOs When Communicating Value
  • What Other CIOs Can Learn From the Las Vegas Digital Business Journey
  • Analytics Tools Drive Digital Business Success

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