Gartner Research

Toolkit: PMO Techniques and Tools to Manage Project Contractors

Published: 17 March 2015

ID: G00268264

Analyst(s): Matt Light

Summary

Supervision of project contractors is a specialty of its own requiring senior and experienced project managers not often found in procurement or vendor management organizations. With many clients tapping PMOs to ensure success on contract projects, here's how PMO leaders can rise to the challenge.

Table Of Contents

When to Use

  • Externally Contracted Projects Often Falter From Lack of Communication or Controls
  • The PMO's Role on Contract Projects: Less Hands-On, but Directly Involved
  • Early, Pre-engagement Activities Ensure Transparency Later
    • Requirements
    • Proposals (RFPs)
    • Bids or Estimates
    • Skills Levels
    • Arbitration
    • Incentives
    • Internal Resources
    • Standards
    • Schedules
    • Change Process
  • Oversight of Project Execution's Fundamentals Ensures Continued Success
    • Progress
    • Payments
    • Change Approval
    • Change Impact
    • Knowledge Transfer
    • Compliance
    • Verification
    • Validation
    • Risks
  • Late, or Post-engagement, Oversight Ensures a Strong Finish
    • Quality
    • Benefits
    • Variances
    • Reference

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