Gartner Research

2015 Top Action for Healthcare Provider CIOs: Run IT More as a Business

Published: 19 March 2015

ID: G00273258

Analyst(s): Barry Runyon


IT is vital to the transformation and continued digitalization of the healthcare provider. However, as the TCO of IT consumes a larger percentage of revenue, it becomes incumbent upon healthcare provider CIOs to demonstrate the business value and cost-effectiveness of their IT services.

Table Of Contents


  • Create the IT Service Catalog That Expresses IT Services in Terms That the Business Understands and Values
  • Set IT Service Prices Based on Demand and the Costs Required to Deliver the Necessary Service Levels; Use These Costs to Establish Budget Funding Levels, if You Cannot Directly Chargeback the Business
  • Create an Architectural Vision for Your Service Portfolio
  • Conclusion

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