Gartner Research

I&O Leaders Must Gain Influence With Business Leaders by Reporting on Business Value

Published: 20 March 2015

ID: G00272979

Analyst(s): Gary Spivak, Jeffrey Brooks, Robert Naegle


Linking what I&O does with how business leaders perceive its added value remains elusive. By reporting on business value, I&O leaders can bridge this gap and refine the perception of IT from cost center to valued business partner.

Table Of Contents
  • Key Challenges



  • Deploy or Plan to Deploy I&O BVDs to Better Frame and Communicate I&O's Value to Business Leaders
  • I&O Leaders Must Report Both Business-Related and Operational Metrics to the CIO
  • Map the I&O Metrics to Business Value With the I&O BVM
  • Designate an I&O Finance Person Reporting to I&O Management Who Is Also Engaged With Finance Personnel From the Business

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