Gartner Research

Consider Heuristics the Future of Smart I&O Automation

Published: 26 March 2015

ID: G00272758

Analyst(s): Milind Govekar , Colin Fletcher


Digital business will mandate I&O leaders to look at automation differently. Heuristics provides the opportunity for leaders to increase the intelligence of IT automation.

Table Of Contents
  • Key Challenges



  • Create a Strong IT Automation Foundation Before Deploying Heuristics
  • Deploy Heuristics for Automation "Systematically" and in a Targeted Way

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