Gartner Research

Step 1 in Delivering an Agile I&O Culture Is to Know Your Target State

Published: 31 March 2015

ID: G00272648

Analyst(s): Ian Head, George Spafford


Many bimodal IT organizations are using DevOps practices to deliver their Mode 2 or agile IT service management capabilities, but find that a culture change is required. Use this research to identify the values and behaviors you need to instantiate in order to progress on your DevOps journey.

Table Of Contents
  • Key Challenges



  • Assign a Core Team That Will Lead Your DevOps Culture Initiative as Part of Your Bimodal Mode 2 Capability
  • Identify Your Essential Behaviors and Values
    • Values
    • Behaviors
  • Watch for Warning Signals That Your Change Program Is Losing Momentum or Becoming Derailed
  • Achieve a Passion for Change From Key Stakeholders Before Commencing Your Culture Change Program
  • Take Action to Instantiate Your New Values and Behaviors in Your Mode 2 Teams

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