Gartner Research

A Decision Not to Renew Your Microsoft Enterprise Agreement Will Change Your IT Procurement Strategy

Published: 01 April 2015

ID: G00275072

Analyst(s): Stephen White , Marie Sienkowski , Dolores Ianni , Alvin R. Park , Frances O'Brien , Ben Jepson

Summary

IT procurement professionals must drive changes in IT procurement, licensing and negotiation strategies to exploit the rewards and minimize the risks associated with not renewing a Microsoft Enterprise Agreement.

Table Of Contents
  • Impacts

Analysis

  • Introduction

Impacts and Recommendations

  • Adapting to non-EA licensing programs increases administrative and transaction costs and adds complexity for customers, especially in regard to multinational organizations that have to sign multiple agreements
    • Prepare for Higher Administrative and Transaction Costs
    • Anticipate Increased Complexity to Support Multinational Organizations
  • Customers who do not renew their EAs gain increased flexibility and freedom in their licensing strategy because they no longer have to license every Qualified Device or Qualified User
    • Take Advantage of Greater Flexibility in Desktop Licensing
    • Capitalize on Greater Freedom to Choose Among New Options and Programs
  • The negotiation leverage and account support that customers lose immediately after leaving an EA can normally be regained in the longer term
    • Leverage Your New Status as a Potential EA Customer
    • Actively Manage Your Relationship With the Account Teams

Gartner Recommended Reading

©2019 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client

Learn how to access this content as a Gartner client.