Gartner Research

A Decision Not to Renew Your Microsoft Enterprise Agreement Will Change Your IT Procurement Strategy

Published: 01 April 2015

ID: G00275072

Analyst(s): Stephen White , Marie Sienkowski, Dolores Ianni , Alvin R. Park, Frances O'Brien, Ben Jepson


IT procurement professionals must drive changes in IT procurement, licensing and negotiation strategies to exploit the rewards and minimize the risks associated with not renewing a Microsoft Enterprise Agreement.

Table Of Contents
  • Impacts


  • Introduction

Impacts and Recommendations

  • Adapting to non-EA licensing programs increases administrative and transaction costs and adds complexity for customers, especially in regard to multinational organizations that have to sign multiple agreements
    • Prepare for Higher Administrative and Transaction Costs
    • Anticipate Increased Complexity to Support Multinational Organizations
  • Customers who do not renew their EAs gain increased flexibility and freedom in their licensing strategy because they no longer have to license every Qualified Device or Qualified User
    • Take Advantage of Greater Flexibility in Desktop Licensing
    • Capitalize on Greater Freedom to Choose Among New Options and Programs
  • The negotiation leverage and account support that customers lose immediately after leaving an EA can normally be regained in the longer term
    • Leverage Your New Status as a Potential EA Customer
    • Actively Manage Your Relationship With the Account Teams

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