Gartner Research

Forecast Analysis: IT Services, Worldwide, 1Q15

Published: 08 April 2015

ID: G00277040

Analyst(s): Christine Tenneson , Susan Tan , Dean Blackmore , Helen Huntley, Morgan Yeates, Misako Sawai


Gartner's 1Q15 forecast shows a reduction of 0.2% in constant currency growth for both 2015 and 2016 compared with the 4Q14 forecast. Continued low oil prices are the main factor driving adjustments to forecasts. The most noticeable reductions were made in the consulting and implementation space.

Table Of Contents
  • Overview
  • Companion Documents

Forecast Data

  • The Appreciation of the U.S. Dollar
  • The New Norm for Oil Prices

Market Impact

  • Consulting and Implementation: Digital Opportunities to Help Drive Growth in the Consulting Market
  • ITO: Desktop Decline Slows, Help Desk Decline Increases, but Mobility Is on the Rise
  • BPO: BPaaS to Grow More Than Twice as Fast as Traditional BPO in Forecast Period
    • High-Growth Domains
    • High-Growth Geographies
  • Product Support Services


  • General
    • Buyers
  • Consulting and Implementation
    • Labor Costs
  • ITO
    • Technology
    • Competitive Environment
    • Buyer Demand
  • BPO
  • Product Support Services

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