Gartner Research

How to Evolve an Established I&O Change Management Process to Support Agile Development

Published: 09 April 2015

ID: G00273462

Analyst(s): Ian Head, George Spafford


The current enterprise I&O change management process is struggling to support agile development and traditional IT services at the same time. I&O leaders should leverage Gartner's bimodal IT strategy to add change models that can balance speed and risk.

Table Of Contents
  • Key Challenges



  • Utilize Gartner's Bimodal IT Strategy to Tier IT Services
  • Develop and Implement Change Models to Support Both Mode 1 and Mode 2 Capabilities
  • Pilot and Deploy the Revised Change Process Iteratively
  • Work With Development to Shift Risks

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