Gartner Research

Preparing the In-House IT Organization for Public Cloud

Published: 09 April 2015

ID: G00276502

Analyst(s): Andy Rowsell-Jones

Summary

Public cloud services can increase business agility. At the same time, they challenge in-house IT, leading to operational changes that include new delivery models. IT must shift from valuing hands-on technical work to valuing, and being able to execute on, public cloud service management.

Table Of Contents
  • Key Question
  • Opportunities and Challenges
  • How This Report Will Help)

Foreword

  • Acknowledgments

Executive Summary

  • Public cloud adoption delivers value, presents challenges and requires new operating models
  • Anticipate and adapt to focused public cloud services
  • Prepare for the move to enterprise public cloud services

Public cloud adoption delivers value, presents challenges and requires new operating models

  • The digital economy is driving the rapid growth of public cloud services
  • Public cloud services deliver agility and other business benefits
  • Public cloud services force in-house IT to change
  • In-house IT must evolve in stages

Anticipate and adapt to focused public cloud services

  • Prepare stakeholders for focused public cloud services
  • Strengthen the enterprise’s capabilities for focused public cloud services
  • Adapt the IT structure for focused public cloud services
  • Adjust key IT roles for focused public cloud services
  • Build a public cloud center of excellence

Prepare for the move to enterprise public cloud services

  • Ramp up IT organizational capabilities to seize enterprise public cloud benefits
  • Deepen the business’s understanding of enterprise public cloud services
  • Define in-house IT’s transformed role
  • Structure in-house IT to enable success
  • What to look at next
  • Conclusion

Appendix: Maturity Model Details, Case Studies

  • Maturity Model Details
  • FinancialServiceCo trusts the cloud with crucial commercial platforms
  • Globo supports popular TV shows in the cloud
  • ICEX Spain Trade & Investment reduces operational costs with public cloud
  • Serasa Experian runs core businesses in the public cloud

Further Reading

  • Related content
  • Gartner Executive Programs reports
  • Core research

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Log In

Become a client

Learn how to access this content as a Gartner client.