Gartner Research

Implementing Strong Authentication Using OTP Tokens and OOB Methods

Published: 09 April 2015

ID: G00271694

Analyst(s): Anne Elizabeth Robins


Many organizations want to replace passwords with stronger authentication mechanisms but don't know how to do this. This document defines milestones, decisions, and processes for the deployment of a one-time password or out-of-band authentication solution using software, hardware or mobile devices.

Table Of Contents



  • Background
    • Current State
    • Desired State
    • Password Elimination vs. Reduction
    • Strong Authentication Choices
  • Process for Successful OTP or OOB Solution Deployment
  • Preparation Subprocess
  • Implementation Subprocess
  • Distribution Subprocess
  • Application Migration Subprocess
  • Emergency Access Implementation Subprocess


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