Gartner Research

Supply Chain Metrics: Become an Excellence Addict

Published: 10 April 2015

ID: G00277027

Analyst(s): Debra Hofman


Here, we propose four performance archetypes in which companies fit and provide recommendations for improvement. Supply chain and COE leaders can use these archetypes and recommendations to successfully shape their performance management journeys.

Table Of Contents
  • Key Challenges



  • Identify Your Performance Management Archetype
  • Measurement Culture Is Critical
  • Actions to Improve Depend on Where You Start

Case Study

  • Pfizer

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